FAQ
You get to choose from a wide range of products including fruits, vegetables, Ready to eat , dairy , Poultry , Vegan , MEat.
Yes, you will be charged amount as tax & you may have to pay a little amount as delivery charges according to your location.
We accept credit card/debit cards (Visa and MasterCard) and cash or card on delivery
Credit Cards:We accept payments through MasterCard or Visa. In order to pay with your credit card on checkout you will be required to enter some details including card number, expiry date (Month and Year) along with the three-digit CVV number. Then you will be redirected to the bank’s security page to enter OTP. Once you enter the OTP, you will receive the confirmation of your purchase.
Debit Cards:We accept payments via MasterCard and Visa. To make payment with your debit card at checkout, you will be required to enter the card details including card number, expiry date and the three-digit CVV number. Once you enter the OTP, you will be redirected to the bank’s security page to enter OTP issued by the bank. Once you enter the OTP, you will receive the confirmation of your purchase.
Cash/Card On Delivery:Online transactions with us are 100% secure. However, you are free to make cash payments on delivery. In case of cash payment foreign currency will not be accepted. Payment can be made only in Arab Emirates Dirhams (AED). If you want you can make payment by credit or debit card on delivery.
We will send an electronic receipt on your registered email address. It will include the order confirmation, summary, and payment details. At the time of delivery, you will get a detailed delivery note with all the information.
The choice is up to you. If you are not interested in registering, you may browse as a Guest and add things to the cart. However, if you want to get notified about various benefits, promotions and upcoming deals, we recommend you to get yourself registered.
The minimum value for any eligible order is AED 25.
Dubai , Abu dhabi , Sharjah , ajman , Fujeira , Umm al quwain , Ras al Khaima.
You cannot make changes to an order once you have confirmed it and received the confirmation. You may seek help from our customer service.
In such cases, contact our customer service without any delay. One of our agents will find a solution for you.
Please check the email address and password once again. If you cannot remember your password, click on “Forgot your password?” If you still cannot login, seek help from our customer service.
The delivery staff would try their best to replace it immediately. However, if they have left, you can contact our customer support for help Immediately.
We will send you regular updates about changes in our services, promotions and deals via emails.
Go to the “My Account” page. Then go to the “Address Book” and update your current address.
14. what do I do if I am not satisfied?
We request you to report any quality/quantity related issues to our Customer Care team within the first 48 hours of accepting delivery of the order. We can assure you of addressing it within the next 24 hours.
If you wish to unsubscribe from the marketing emails, click on the link given at the bottom of the mail; your subscription will be canceled.